SHOP FAQ

INFORMATIONS ABOUT SHIPPING, DELIVERY AND RETURNS


Shipping & Delivery

  • Standard shipping is available worldwide, ensuring your print reaches you wherever you are in the world. Express shipping is available and handled by a courier, taking 2-3 business days.

  • The shipping rate depends on the products you choose and your destination. The fee is calculated at check out.

  • To prevent any waste of resources, each product is made to order within up to 72 hours after the order has been placed. For delivery, standard shipping usually takes from 5 to 10 business days. The delivery times may vary depending on your location. If you need your product sooner, express shipping is also available, taking 2-3 business days. The shipping rate depends on the products you choose.

  • Depending on your location, standard shipping can be tracked or untracked.

    Express shipping is usually handled by a courier, which will be tracked and will be a fast, premium service. In any case, an email will be sent to you when then product is shipped, and a tracking number will be included when it is available.

  • Prints are robustly packaged. Unframed fine art prints are hand rolled in protective tissue paper and then shipped in thick cardboard tubes. A4 or smaller prints delivered in the UK or mainland Europe are shipped in thick cardboard envelopes.

    Originals are carefully delivered with or without a matt as specified in the product page.

  • Please email me as soon as possible using this contact page and I will be able to manually adjust your address for you.

Returns & Cancellations

  • I am unable to accept returns for unwanted items, as each product is specially made to order.

    However, if an item arrives damaged, I'll be more than happy to provide a refund or exchange.

    Just send me a proof of the damage within 24 hours after delivery, and I'll swiftly assist you with the necessary steps.

  • I am unable to accept returns for unwanted items, as each product is specially made to order.

    However, if an item arrives damaged, I'll be more than happy to provide a refund or exchange.

    Just send me a proof of the damage within 24 hours after delivery, and I'll swiftly assist you with the necessary steps.

  • Refunds

    In cases where refunds are accepted, the refunds will be made to the same account you use for payments.